When you have an injury in the workplace, the idea of a worker's compensation claim can seem stressful. However, filing a claim can be the difference between a life of debt and a life of happiness. T...
There are frequent news reports of consumers being injured while using products that they paid for in the properly instructed manner. Whether it's curling irons that leave your hair damaged and fried...
Financial service providers should work in the best interest of their clients, but a small misunderstanding of your provider's language can lead to a profound legal difference. The difference can hav...
Choosing a personal injury lawyer is no easy task. The person who you choose holds your future in your hands. While the wrong choice could result in debt and misfortune, the right choice could result...
Found Source of Problem
After some investigation, I believe that we have found the source of the problem that led us to our misunderstanding on ________, 20 _.
When we received your purchase order for __________________, we were unable to fill the order for immediate delivery due to __________________.
Our letter informing you of this delay and requesting your instructions was mailed to you on ___________, 20 __. We did not receive a reply and proceeded to send a follow-up letter to you on _________.
We have been able to make delivery to you since ___________, 20 __, but felt that since you had emphasized "for immediate delivery" on your purchase order, we should wait for your authorization before shipping.
I can easily understand why you were so upset with us (day and date) if no one made you aware of our correspondence.
We have always appreciated having you as a customer and hope that we can continue to provide you with our products in the future.
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